In a business context, we describe performance gaps as the difference between an individual’s current performance and what is required of them.

This creates an opportunity to build on an individual’s current performance. Expectations of an individual will change as experience in the role grows – so performance gaps need to be continually monitored.

Performance gaps might result from a need to develop a skill, improve motivation or increase activity levels.

Prosell’s approach helps coaches identify the underlying cause of a performance gap and provides a means of:

Author: Fullbrook, Heslop, Morden and Sellwood. Prosell Australia