There are two key elements to setting performance standards. You need to define, communicate and gain commitment to both of these if you want to develop a high performing coachee.
We refer to these elements as the Qual/Quan mix. They include both qualitative and quantitative performance standards, relating to coachee’s role.
Job Role Normally captured in a job description this describes the scope of their responsibilities. |
Used to agree
Performance standards Quality and quantity
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These elements will have to be demonstrably fair, achievable and capable of measurement for a coachee to commit to them.
Author: Fullbrook, Heslop, Morden and Sellwood. Prosell Australia