Sales Training Programs

Problem + Solution = Results

'We learn through thinking, discussing and being involved, not by sitting and listening.'

All Prosell training programs are interactive and use adult learning principles

To find out more detail on any of these courses, please contact us, telling us which course you are interested in and we will send you further details.

These programs listed give an indication of the experience we have gained from 25+ years of designing sales training courses for our clients.

This means we often implement a process of review and coaching, so that skills are used and developed to the point where they make a commercial difference.

Licence Programs

(A combination of workshop and workplace coaching, which Accredits people for reaching the right level of expertise)

To find out more and hear about how we use a combination of sales training and coaching to significantly change sales performance, please get in touch.

If you would like to get started with your own internal analysis, download our Sales Effectiveness Measurement Tool

The course listing gives an indication of some of the programs we have successfully run for our clients;

General Management Training

  • Managing people
  • Performance review
  • Performance coaching
  • Managing high performing teams
  • Emotional intelligence and personal effectiveness
  • Motivation and delegation
  • Situational leadership
  • Problem solving and decision making
  • Finance for non finance managers
  • Running effective meetings
  • Leadership skills

Find out more

Sales Management Training

  • Sales planning and targeting
  • People management
  • Sales coaching
  • Motivating sales teams
  • Emotional intelligence and personal effectiveness
  • Measuring sales effectiveness
  • Running a sales campaign
  • Targeting and approaching your market
  • Call Centre Team Leaders – coaching and people management

Find out more

Sales – Account Management & Account Development

  • Implementing key account management
  • Account management skills
  • Strategic account management
  • Rapport and relationship skills
  • Consultative selling
  • Negotiation skills
  • Account planning
  • Value based selling

Find out more

Sales – New Business & Business Development

  • Targeting, approaching and appointment gaining
  • Need development and benefit selling
  • Closing and handling objections
  • Proposals and tenders
  • Advanced rapport and relationship skills
  • Presenting the company value proposition
  • Handling objections
  • Territory Management

Find out more

Call Centre Customer Service Training

  • Telephone communication skills and customer handling
  • Dealing with awkward customers and awkward situations
  • Techniques to drive customer loyalty

Find out more

Customer Service Training

  • Communication skills
  • Delivering exceptional customer service
  • Moments of truth – customer service
  • Problem solving
  • Taking ownership and delivering customer delight
  • Dealing with conflict and awkward situations
  • Social styles – a model for better relationships

Find out more

Call Centre Sales Training

  • Telesales - outbound
  • Telesales – inbound
  • Managing customer relationships
  • Telephone account development
  • Consultative selling
  • Conversational selling
  • Controlling the call
  • Active listening and effective questioning

Find out more

Retail Sales Training

  • Rapport and Body Language
  • Conversational selling
  • Being the recommender
  • Cross selling and up selling
  • Creating the environment to sell

Find out more


  • Writing a marketing plan
  • Sales and marketing – how they work together
  • Marketing fundamentals
  • Marketing methods
  • Technology and marketing
  • Push and pull marketing
  • Writing marketing materials

Find out more

Train the Trainer

  • Training needs analysis
  • Training course design
  • Training course delivery
  • Training evaluation and ROI Personal Development
  • Presentation skills
  • Communication skills
  • Negotiation and conflict resolution
  • Time management
  • Business writing skills
  • Creating personal energy
  • Decision making and overcoming problems
  • The language of finance
  • Stress management

Find out more

Additional Modules and Workshops

  • Interviewing skills
  • Competitive benchmarking
  • Influencing skills
  • Train the trainer
  • Training course design
  • Training needs analysis

Explore More Training Courses
Talk to us about developing a program tailored to your needs:

Prosell has resources to deliver training programs across Australia;
covering Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra and internationally.

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Prosell provides customised training, coaching, and program choices that cater to teams with expertise in sales, retail, corporate, call centres, and customer service. These options are specifically designed to meet the needs of clients and are accessible in Sydney, Melbourne, Brisbane, Perth, Adelaide, and Canberra, New Zealand, and the Asia Pacific area.

Contact Prosell

119 Willoughby Rd Crows Nest

Sydney NSW 2065 Australia

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