Training Transforming Sales and Customer Service Teams
Prosell is an international sales training and development company, with nearly 30 years of experience in helping blue chip companies around the world improve their sales and customer service performance. Our clients come from a broad variety of business sectors, including automotive, IT, media, pharmaceutical, financial services and transport in over 25 countries. We have over 200 trainers worldwide, ready to roll out courses in a variety of languages. Over the years, we have helped companies generate some impressive improvements in their performance. We are very proud of the difference we have made – both to the individual team member and to the organisation. Please do take a look at the testimonials and case studies to see the types of projects we have undertaken over the years. Our courses use a blend of techniques from classroom training, role playing and workplace coaching – and we strongly believe that our focus on developing the coaching skills of frontline managers is what makes Prosell different. We want to ensure that learning and behaviour change is genuinely embedded within the organisation generating long term benefits for both the organisation and the individual employee. Please browse through our portfolio of programs to get a flavour of the range of courses we offer and to see how we can make a real difference to your sales, customer service and general management functions. Do get in touch to discuss how we can help with the challenges your business is currently facing. We would love to hear from you.
Sales and Sales Management Training
- Introduction to successful sales
- Sales management
- Account management and account development
- Selling to the C-suite
- Selling skills for professional services
- Call centre sales
- Retail sales
- Sales train the trainer
- Coaching skills for sales management
- Sales, inbound marketing and social media
Customer Service and Customer Service Management Training
- Introduction to customer service
- Customer service management
- Call centre customer service
- Retail customer service and selling skills
- Customer service train the trainer
- Coaching skills for customer service management
Training customised to your business
Prosell designs bespoke programs that are tailored to your goals. We take the time to get to know your business, the challenges you face and your long-term objectives. We then apply our 30 years of experience in working with blue-chip firms around the world to deliver solutions that improve performance. Our commitment to you
Training to match your needs
We always look at the bigger picture – taking time to understand your strategic objectives, your challenges and business culture. Only then will we recommend solutions.
Good for company employees and the business
Our programs are designed to develop the individual personally and build teams within the organisation. Over the years, we have received extremely positive feedback describing the impact of the programs beyond the workplace.
Practical solutions that work
Part of our process is agreeing key performance indicators – so we always know just how effective our programmes are – and whether they have achieved the agreed goals.
Rapid international roll-out
We appreciate that sometimes businesses need a solution – fast. With over 200 consultants worldwide, we respond quickly to your needs. To find out more about developing a program tailored to your needs, please call:
+61 2 9007 9833 1300 559 493 or get in touch via our contact us form
Prosell has resources to deliver programs across Australia, covering Sydney, Melbourne, Brisbane, Perth, Adelaide and Canberra.