Performance Gaps and Coachee Potential
In a business context, we describe performance gaps as the difference between an individual’s current performance and what is required of them.
In a business context, we describe performance gaps as the difference between an individual’s current performance and what is required of them.
During our journey we sought to understand what influences an individual’s performance. We identified three internal components:
I’d like to continue to develop the theme of sales results in retail and invite comment on some conclusions on how to be better than the rest.
The ability of an individual to deliver the results required of them, or to realise their full potential, can be attributed to four things:
Why is it that some retail staff delight us with their quality of service and some frustrate us to the point of anger? The work done by Prosell over 25 years have highlighted some of the reasons for the dreadful experiences we sometimes have.
Prosell provides customised training, coaching, and program choices that cater to teams with expertise in sales, retail, corporate, call centres, and customer service. These options are specifically designed to meet the needs of clients and are accessible in Sydney, Melbourne, Brisbane, Perth, Adelaide, and Canberra, New Zealand, and the Asia Pacific area.
119 Willoughby Rd Crows Nest
Sydney NSW 2065 Australia
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