HOW TO BE MORE ASSERTIVE
Think of a situation at work or in the past or in the present where you want to be more assertive.
Think of a situation at work or in the past or in the present where you want to be more assertive.
The Training Behaviours
PROCEDURAL
Statements referring to structure, procedure or sequence of instruction.
DO'S
Start, however briefly, with a personal comment. Break the Ice.
Show sincere interest in them as people; find areas of common involvement; be candid and open.
DO’S
Support their dreams and intuitions.
Leave time for socialising.
Prosell provides customised training, coaching, and program choices that cater to teams with expertise in sales, retail, corporate, call centres, and customer service. These options are specifically designed to meet the needs of clients and are accessible in Sydney, Melbourne, Brisbane, Perth, Adelaide, and Canberra, New Zealand, and the Asia Pacific area.
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